Shipping Policy
Shipping Policy
Last updated: April 25, 2025
Thank you for shopping with CoolCart360! Please review our shipping policy before placing your order. By completing a purchase, you agree to the terms outlined below.
1. Order Processing Time
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Standard Processing: Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays) after payment confirmation.
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Peak Season: During high-volume periods (e.g., festivals, sales events), processing may take up to 7 business days.
2. Shipping Methods & Delivery Estimates
| Shipping Method | Delivery Estimate (after dispatch) | Carrier Partners |
|---|---|---|
| Standard Shipping | 5–10 business days | India Post, Delhivery |
| Express Shipping | 2–5 business days | Blue Dart, FedEx |
| Overnight Shipping | 1 business day (metro cities only) | FedEx Priority, DTDC |
Note: Delivery estimates are provided by carriers and commence from the date of dispatch, not the date of order placement.
3. Shipping Charges
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Free Standard Shipping on all orders.
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Express & Overnight Shipping charges vary by weight, size, and destination; calculated at checkout.
4. Shipment Tracking
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Once your order ships, we’ll send you an email with the tracking number and a link to the carrier’s website.
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Please allow up to 24 hours for tracking information to become active.
5. Delivery Delays & Disclaimers
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Carrier Delays: CoolCart360 is not responsible for any delays caused by shipping carriers, customs clearance, natural disasters, strikes, or any events beyond our control.
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Address Issues: Ensure your shipping address is accurate. Incorrect or incomplete addresses may delay delivery; additional redelivery fees may apply.
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Lost or Damaged Items: If a package is lost or arrives damaged, please contact the carrier directly. We will provide any documentation you need, but CoolCart360 cannot be held liable for carrier mishandling.
6. International Shipping
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Currently, we ship only within India. International orders are not supported at this time.
7. Returns & Exchanges
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For information on returns and exchanges, please refer to our Return Policy page.
8. Customer Support
If you have questions about your shipment, need to update your address, or require any assistance, please contact our support team:
We strive to respond to all inquiries within 24 hours on business days.
Thank you for choosing CoolCart360! We appreciate your business and look forward to delivering your order promptly.